Welcome to our Returns Policy.

Our Guarantee.

We are confident that you will adore your new piece(s) of India Kate jewellery however should you find an error or fault with your product please return it using the following process:
 
  1. Please call 07752 436063 to obtain a returns number.
  2. Place the returnable item in its original undamaged packaging
  3. Post using Royal Mail Special Recorded (insured).
  4. Retain the posting slip as proof of postage.
  5. Your item will be repaired and returned or if required we will return your initial purchase fee.
Additional Points.
  1. Should you wish to return your item, you must contact us within a 7 day period from the purchase date. Any time past this period we will be unable to accept returns.
  2. We are sorry but due to hygiene reasons we are unable to take returns of earrings.
  3. Unwanted  non - faulty items will be refunded less postage and paypal fees incurred by us. 

 

 



Should you have any questions please contact us using the contact form.

Returns Address
India Kate
The Studio
51 Winchester Street
Botley
Hampshire
SO30 2EB